Your Privacy Matters

Privacy Policy

Last updated: January 2026

Introduction

At Prime Online Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online learning platform.

Information We Collect

Personal Information

  • Name and contact details
  • Email address and phone number
  • Date of birth
  • Educational background

Account Information

  • Login credentials (encrypted)
  • Profile information
  • Payment history
  • Course enrollment data

Usage Data

  • Learning progress and performance
  • Video watch history
  • Quiz and assessment results
  • Platform interaction patterns

How We Use Your Information

We use your information to:

  • Provide and improve our educational services
  • Personalize your learning experience
  • Process payments and manage subscriptions
  • Send important notifications about your courses
  • Analyze platform usage to enhance features
  • Communicate updates and promotional content
  • Ensure security and prevent fraud

Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for all data transmission
  • Encrypted password storage using bcrypt
  • Regular security audits and updates
  • Secure payment processing through PayHere
  • Access controls and authentication systems
  • Regular data backups

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@primeonlineacademy.lk

Phone: +94 77 123 4567

Address: Colombo, Sri Lanka